How can we help?

Guides, answers and troubleshooting for your MyOTGO smart home.

Getting started

Set up your hub, add devices and create your first scenes in minutes.

Cameras & live feeds

Pair cameras, manage recordings and troubleshoot streaming.

On-device AI

How the private assistant works, what it can do, and your data.

Account & billing

Manage your plan, payments, security and connected apps.

See it in the app

Most tasks take a tap. Here's the hub and the on-device AI assistant in action.

Open dashboard
HubAI

Popular questions

Is my data private?

Yes — the AI runs on-device and your home data stays yours. See the Privacy page.

Which devices are supported?

Smart plugs, temperature sensors, cameras and IR-learning remotes, with more added regularly.

How do I change my theme?

Open Settings → Appearance and pick any of the five themes in light or dark.

Still need a hand?

Contact support